Xerox Anti-Paper Jam Hints
We are talking Paper Jams. One of our goals is that you rarely, if ever, see a paper jam but they do happen. You know the feeling, you’re...
Printing Envelopes on Your Xerox Printer
We have received several questions about printing envelopes. I think it has something to do with the end of school, graduation and...
Customer Service May Rule, but Rules in Customer Service Don’t
Even while on vacation with my family, I can’t help but take note of the customer service – or lack thereof. One resort employee denied a...
Manage Your Clients’ Expectations in 3 Easy Steps
Managing expectations is an aspect of business that is often overlooked while establishing client relationships. When clients are not...
5 Ways to Shake Up Your Next Meeting
Making fun of meetings is a favorite American pastime—and for good reason. The average employee will participate in 62 meetings this...
4 Ideas to Keep Your Customers Faithful
By Simon Verzijl “Beyond the buzzword, what does ‘customer-centric’ mean for your organization?” – Simon Verzijl, group president for...
How to Effectively Connect to Influential Bloggers
Have you noticed how some bloggers have pretty much reached celebrity status? Those well-known writers are read almost constantly, have...
6 Business Writing Tips to Help You Pull Readers In
You may ask, “Why do I need to focus on writing for my business when writing has nothing to do with the business I’m in?” I’m honing in...
Building the Digital Workplace: From MPS to Managed Content Services
Your MCS Strategy Starts with Your MPS Strategy Large enterprises get MPS. They. Get. It. They’ve sat through the pitches and listened to...
Spend Less Time on IT Issues and Take Your Day Back
Imagine you’re on a tight deadline and others are depending on you. Or maybe you’re trying to complete a big project so you can make it...